Terms & Conditions

Acceptance of terms

These terms and conditions govern all supply of products by Sandra Suy Serna, to you, the purchaser of goods and services from us, including your use of the website at https://sandrasuy.com/ (“the website”).

We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.

To make a purchase from our online shop you must be 18 years of age or over.

Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).

If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.

Availability and supply

All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.

About our shipment


Please, allow up to one week before shipping, prints are printed upon order.

  • Items shipped within Spain usually get delivered within two-four days –Spain – 10€.
  • Items shipped within Europe can take up to two weeks –Europe –  €20.
  • Items shipped to the rest of the world can take up to three weeks –Everywhere else –  €30.

We not responsible for any delay that results from an incorrect address, holidays or by incidents beyond our control.

Shipping costs include packaging, distribution and shipping by courier or certified mail.

*Please note that any customs duties and taxes for overseas orders are the buyer’s responsibility to pay.

We ship worldwide.

A signature is required on receipt of the package, so please make sure someone will be in to receive it.


All prices are in Euros. All prices are correct when published. We reserve the right to alter prices at any time.

Payment options

We accept the following payment options:

  • Paypal
  • Visa
  • MasterCard

Credit Card Security

All payments are processed via Stripe’s secure payments system to ensure high levels of payment security and are subject to Stripe’s terms and conditions.

Click here for Stripe’s terms.


Only when the purchased product presents a manufacturing defect, may be replaced by another unit in perfect condition.

Applicable law and competent jurisdiction

These conditions are governed in accordance with Spanish law. Sandra Suy Serna and the user agree to submit any disputes that may arise in relation to the contracting of products or services subject to these General Conditions, to the Courts and Tribunals of Barcelona.

General Conditions

We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at https://sandrasuy.com/

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